1. Overview
This Refund Policy explains how refunds and cancellations work for Lookzon subscriptions provided by ORBITAPPS TECHNOLOGIES LLP. Please read it together with our Terms & Conditions.
2. Trial Fee
- The initial ₹5 trial fee is strictly non-refundable.
- The 1-day trial gives you full access to all Lookzon features so you can evaluate the app before the monthly subscription begins.
3. Monthly Subscription
- For the ₹499 monthly subscription, payments are non-refundable for partially used months.
- Users can cancel their subscription at any time to prevent future billing.
- After cancellation, you retain access to Lookzon until the end of your current billing period.
- No pro-rated refunds are issued for the unused portion of a billing period.
4. How to Cancel
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then go to Payments & subscriptions → Subscriptions.
- Select Lookzon and tap Cancel subscription.
- To avoid the ₹499 charge, you must cancel before the 1-day trial period ends.
5. Billing Errors
If you believe you have been charged in error (for example, a duplicate charge), please contact us within 7 days of the charge. We will investigate and, where a genuine billing error is confirmed, issue an appropriate correction.
6. Contact Us
For any questions about refunds or cancellations, contact us at:
ORBITAPPS TECHNOLOGIES LLP
Aspire Coworks, No. 472/7 Balaji Arcade, 2nd & 3rd Floor, Bengaluru, Karnataka 560095
Email: Lookzonsupport@gmail.com